JCtrans: Hello, Mr. Vladimir Sholomitsky. Firstly, will you please make a brief introduction of TELS?
Mr. Vladimir Sholomitsky: TELS is the international group of companies, specializing in providing of transport-forwarding service.
TELS is affecting haulages by all transport modes, global combined haulages of containerized and general cargoes, ware-housing, customs clearance, insurance and full documentary accompaniment of the cargoes.
JCtrans: With 8 offices located in the UK, Poland, Russia, Ukraine and Belarus, TELS must have its own outstanding Enterprise Characteristics. So will you please talk about TELS's Enterprise Characteristics?
Mr. Vladimir Sholomitsky: Nowadays the group of companies TELS consists of 9 offices situated on the territories of Great Britain, Poland, Russia, Belarus, Ukraine, and Czechia. More than 340 high-qualified specialists in the logistic sphere are solving daily complicated transport tasks.
The group of companies TELS has its permanent partners in more than 50 countries of the world. Taking care for the clients the group of companies TELS insures its responsibility before the clients in TT Club (Great Britain). According to insurance policy TELS's responsibility limit before the counterparts for damage or loss of the cargo amounts to 750,000 euro for each insurance case.
The group of companies TELS is a full member of FIATA (international federation of forwarding associations - 40,000 forwarding companies in 150 countries of the world), that gives our company the right to issue main transport document for multimodal haulages - through bill of lading. The given document has a great advantage for delivery of cargoes to destination by several transport modes.
Service quality of the group of companies TELS is approved by certificate ISO 9001:2008 (system of quality management), ISO 14001:2004 (system of ecological management), SQAS certificate (European chemistry council), ExxonMobil certificate (the greatest world oil company).
JCtrans: TELS has a wide range of services, such as general cargos, warehousing, customs clearance and so on. Then would you please talk about the advantageous services of TELS?
Mr. Vladimir Sholomitsky: The group of companies TELS offers full complex of service in transport logistics. TELS fulfils haulages by all transport modes: automobile, sea, rail, air, multimodal haulages. Company TELS effects delivery of all kinds of cargoes: complete, groupage, dangerous, expensive, demanding special temperature, project, out-of-gauge, heavy, liquid, piled.
TELS offers additional service of insurance of cargoes, assistance in customs clearance of cargoes, composing and calculation of transport schemes taking into account charges optimization.
TELS bears complete arrangement and coordination of the full chain of delivery of the cargo from DOOR to DOOR. Company employees make effective chain on the maximum of cargo deliveries taking into account the specification of the cargoes and the desires of the clients.
Company TELS has its own park of trucks that partially affords to realize service not attracting third counterparts.
Company TELS employees are high-qualified consultants, who possess deep knowledge and huge experience in practical building of optimal logistics schemes in the sphere of transport logistics. All specialists have passed through internal course of training on the program "Forwarder School".
To guarantee the quality of offered service and minimize the risks of non-observance of terms of transportation there was created a department on coordination of work with transport companies which is successfully functioning now. The company is permanently conducting choice and estimation of transport companies on conformity to the requirements of system of quality management. To realize these purpose special criteria of choice were worked out and a system for determination of base ratio of transport companies was implemented that influences the decision of further program of development of relationship with a concrete transport company.
Transportation of the cargoes by any transport mode from any origin under any route qualitatively, reliably and timely.
JCtrans: Through wind and rain, TELS has become an influential group in logistics industry. Would you please talk about the current situation of logistic industry?
Mr. Vladimir Sholomitsky: Strengthening of the process of globalization and growth of international trade lead to increasing of volumes of cargoes transportation and service rendered in the sphere of world transport logistics.
Trends of last tens years in world trade demonstrate fundamental changes connected from one side with reducing of trade barriers and liberalization of trade regimes and from the other hand with dynamic development of export oriented branches of economy of countries of Asia-Pacific region. Intensive process of transferring of the manufacture of goods from Western Europe and USA to Asia states and forming of the reverse streams of the complete product become the most important cargo forming factors of global development of the market of transport-forwarding service. In addition to China countries of South-East Asia and India are actively involved in this process.
The volume of the international trade of goods and service in the real estimation after the abrupt reduce in 2009 for 11.3% increased in 2010 for 9 % under estimation of the WTO (world trade organization) and ICF (international currency fund). In 2011 growth of international trade will amount to not less than 6 % and there is forecast for 2012-2015 for trade growth for 6.8%.
JCtrans: Finally, will you please talk about the strategic planning of TELS in next three years?
Mr. Vladimir Sholomitsky: Strategic plan of the group of companies TELS reflects guiding lines of long duration of the development of the company. Strategic planning provides the base for all managing decisions, being taken in the company and it determines company development.
The main TELS trends for strategic development
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Orientation to the maximum on the client and TELS development as a servicing company for service of corporative clients
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Permanent increasing of TELS effectiveness as a player of the logistic market using modern technologies, management methods, optimization and efficiency of the activity on all directions
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Widening of TELS presence on the international markets and strengthening TELS competitive positions on the target markets
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Forming and development of corporative culture directed on the self-perfection of the employees and growth of labor productivity and high-qualified personnel
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Cognate brand and high level of clients loyalty |
