Japanese shipping giant MOL has been named the Ocean Carrier Service Provider of the Year by Limited Brands Logistics Services, the transportation arm of retailer, Limited Brands for the second year in a row.
This service provider award is presented annually to the ocean carrier whose supply chain innovations were found to best support Limited Brands' goals. According to John Joseph, senior manager of International Transportation for Limited Brands Logistics, MOL received excellent ratings in all key areas, such as customer service, contract and administrative execution, and strategic support of key programmes and initiatives.
"MOL really stepped up to the plate, offering tactical support of strategic programmes and initiatives in virtually all key volume lanes during peak season throughout Hong Kong, South and North China, Indonesia, Taiwan, Cambodia and points in Europe. In addition, MOL took on a new lane (Sri Lanka) when we had challenges--all without rolling a single container and performing up to our agreed upon delivery standards during all peak periods," said Mr Joseph.
In addition to the service provider of the year award, Steve Ryan, MOL's vice president of Customer Service also received Limited Brands "Power of One" award, presented to the individual whose customer service efforts "rise above and beyond (their) peers in providing best in class service to their customers."
Limited Brands operates around 3,000 retail stores throughout the United States and Canada.
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