Salisbury, MD (PRWEB) October 26, 2007 -- Among service organizations recently surveyed by the Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), companies that have implemented leading practices like automation and mobile field service solutions have improved service level agreement compliance 23% and overall service profitability 27%.

The recently published study, underwritten in part by Navtrak, entitled "Making Money via Mobile Field Service," found that field service organizations are successfully implementing strategies to create automatic linkage between headquarters operations and technicians in the field. Mobile applications are being deployed to aid scheduling and dispatch, work order management, advanced technician and vehicle locating and the capture of data surrounding equipment status and performance.

Navtrak's recent agreement with InfoLogix, Inc. (NASDAQ: IFLG), a leading technology provider of enterprise mobility and RFID solutions, enables the companies to jointly provide a complete 'single source' mobility solution for the fleet management industry, harnessing the advanced capabilities of Navtrak's GPS-based resource management services and InfoLogix's suite of enterprise mobility solutions - ranging from inventory and work order tracking, to signature capture, automated dispatching/scheduling and more.

"Top organizations are utilizing mobile technology for far more than basic
communication," said Micky Long, Research Director at the Aberdeen Group and coauthor of the report. "By leveraging mobility hardware and robust software applications, service organizations are providing technicians with better, more timely information about service requests, enabling service managers to better track service assets and are enabling technicians to capture and communicate completed information back to headquarters."

"Navtrak's mission has always been to help mobile workforce organizations to be more efficient and productive, enabling them to grow their business," said Jim Duncan, President of Navtrak. "The combination of InfoLogix's unique ability to provide complete 'single source' mobility solutions, together with the advanced capabilities of Navtrak's GPS-based resource management services, will provide the comprehensive, integrated, easy-to-manage mobile enterprise solution that service and delivery companies have been looking for," Duncan said.