JCtrans: Would you please make a brief introduction of your company?
Arturo Chavez:
SMART LOGISTICS GROUP is a premier transportation and logistics company, with coverage in SPAIN/EUROPE. Our value-added services portfolio includes import and export freight management, truck brokerage, intermodal, load/mode and network optimization, and global visibility. We provide freight forwarding, customs brokerage, warehousing and all other logistics services.
JCtrans: Would you please talk about your core-competitiveness?
Arturo Chavez:
We are an industry-leading global transportation and logistics provider committed to valuing our co-workers, partners, and communities. We designs tailored multi-modal solutions for the unique delivery requirements of customers and partners across the globe. We provide flexible, cost-effective and value-added supply chain & logistics services to vertical markets including perishables, life sciences, retail logistics, and home delivery.
JCtrans: What do you think is the most important thing to run a logistics company?
Arturo Chavez:
Our customers and partners are our business; we are only successful when they are completely satisfied with the results of our work. They trust us to conduct business with honesty and integrity.Our team members are our most important asset. We invest in their continuous development and recognize their contributions to our success, we give everything we do 100% and then we try even harder. We never quit and we always learn from our mistakes.
JCtrans: Would you please talk about the situation of logistic industry in your country?
Arturo Chavez:
Trading of goods has gone up sharply in the last ten years; exports and Imports to and from Asia have spearheaded this growth. Yet there has been a progress in the Spanish domestic market for many years now, and in the short term. Clients need to export their products to markets outside the Iberian Peninsula and the European Union and they also will need to find new suppliers worldwide.
JCtrans: Would you please talk about your strategy to explore foreign market?
Arturo Chavez:
In SMART LOGISTICS GROUP we will need to deal with numerous issues in the years ahead. For example, as trade routes become more competitive and as freight rates fall. One of our more important strategies to counter this challenge is to develop reliable agents and clients in important trade routes and geographies, especially in emerging markets. Another key to growth and profitability will be the ability to analyze customer’s needs and then respond quickly with differentiated and advanced logistics solutions giving them reliable information and better service at the same time.